Call immediately — these get worse by the minute
Sewage backing up into the building. Contaminated water, spreading damage, and every additional minute means more porous material written off.
A burst or actively leaking pipe. Shut your main water valve first, then call. Water under pressure does structural damage fast.
A frozen pipe. Water expands as it freezes and pipes split with almost no warning. A frozen pipe caught early is a thaw; caught late it is a burst.
A failed sump pump with water rising in the pit — particularly during melt or a storm.
No water at all in the building, especially in winter, which usually means a frozen service line.
A blocked toilet in a single-bathroom home or an operating business. Not dramatic, genuinely urgent.
Any drain backup where water is currently rising and you have already stopped using water.
Gas smell, or sewer gas strong enough to be a health concern. For natural gas, leave the building and call the utility emergency line first.
Need help with a drain or sewer problem right now?
We answer 24/7 — a real technician picks up, not an answering service. Upfront pricing before we start.
Call +1 (204) 399-4413 — 24/7It can usually wait until morning
A single slow drain with other fixtures working normally. A dripping tap. A running toilet — turn the supply off at the wall and it is contained. Low pressure at one fixture. A minor drip you can catch in a bucket. A water heater that is cool but not leaking — annoying, not an emergency.
The dividing question is simple: is it causing damage right now, is it a health hazard, or does it stop the building being usable? If yes, call. If no, book it properly and get a normal appointment.
What to do while you wait
Know where your main water shut-off is before you need it — and make sure it turns. In a backup, stop all water use in the building immediately. Photograph everything before cleanup for your insurer. Keep people and pets away from contaminated water. Move belongings up and out if it is safe. Do not start demolition before your insurer has seen it.
What "24/7" should actually mean
Ask when you call. Some companies advertise 24/7 and route you to an answering service that takes a message for the morning, and some charge a substantial after-hours premium on top. When you call +1 (204) 399-4413, a technician answers — someone who can diagnose the problem over the phone, tell you what to do right now, and give you a price before we roll. We give you the rate upfront, even at 3 a.m.
When to call a pro
If the situation is causing damage right now, is a health hazard, or stops the building being usable — call +1 (204) 399-4413 immediately. We serve Winnipeg, Selkirk, Steinbach, and everywhere within 100 km, 24/7.
Learn more about our emergency drain and plumbing service in Winnipeg — including what's included, how it works, and how to book.
Frequently Asked Questions
Do you cover Selkirk, Steinbach and outside Winnipeg at night?
Yes, everywhere within 100 km. Response time depends on distance and we will be honest with you on the phone.
Do you answer on statutory holidays?
Yes — including Christmas. When you call +1 (204) 399-4413, a technician answers, not an answering service.
Can you help with my insurance claim?
We provide dated invoices, photos and camera footage, which is what insurers ask for.
What does "24/7" actually mean when I call?
When you call +1 (204) 399-4413, a technician answers — someone who can diagnose the problem over the phone, tell you what to do right now, and give you a price before we roll. We give you the rate upfront, even at 3 a.m.
Need a Drain or Sewer Specialist?
Pro Drain Cleaning Limited serves Winnipeg, Selkirk, Steinbach, and everywhere within 100 km — 24/7, with upfront pricing before we start.
Call +1 (204) 399-4413 — 24/7